General

~ We have a minimum labor charge of $100, (does not include the cost of materials)

~ Fabric and foam are additional/separate costs to labor. 

~ Estimates are based on the piece’s existing design. Changes to style, repairs, add-ons (i.e pillow inserts, cushion cores, arm covers, embellishments)  are all subject to additional charges. Please communicate these needs as soon as possible so we can estimate accordingly.

~Cost Estimates are valid for 60 days. If you have not paid a deposit to initiate the project within 60 days, the estimate may be subject to updates. 

~All projects are allotted 1 hour of complementary admin time. If admin time exceeds 1 hour, an administration fee will be billed at $60/hour in 15 min increments. 

Fabric

~As of January 2025 we will no longer accept COM (customers own material) you purchase your fabric directly through us as we can advise and ensure that the material is suitable for your needs and our sewing machines.

~All yardage estimates are based off the standard 54” width with a SOLID color. 

~Patterned fabric requires more yardage based off the repeat size and may be subject to a labor markup based on the level of difficulty in the pattern matching. 

~Velvet, vinyl, leather and other alternative materials are also subject to labor markups based on their level of difficulty.

~5.5% sales tax and any shipping fees for fabric are in addition to the price per yard cost.

~If you intend to machine wash your covers this MUST be communicated prior to purchasing fabric as there are limited types of washable materials and they MUST be pre-shrunk prior to fabrication.

*We offer pre-washing/shrinking material for an additional fee based off amount of yardage.

~We do our absolute best to estimate the exact amount of fabric needed to cover your piece but inevitably, there will be scraps. In effort to “reuse, reduce, recycle” we reserve the right to repurpose scraps/remnants into signature HHH products.

*If you want your scraps back at the end of your project, please request that they be returned to you.

Travel

~On site fittings, measurements and deliveries are subject to travel fees based on distance and time spent. These will be estimated but are subject to change. 

Shop Appointments

~As we step in and out for fittings and deliveries, our shop hours are by appointment only, please call or email to schedule a visit.

Payments

~ All projects are different but as a general rule of thumb we ask for the cost of fabric upon decision. If any wash fees or additional materials such as foam or inserts are needed, we ask for this cost upfront too. Then, when fabric is in, we will contact you to schedule a fitting or drop off. We ask for a 50% deposit and any travel fees upon scheduling this appointment. The remaining balance is due on or before pick up or delivery.

~We kindly ask that you pay promptly upon notification of completion. Failure to pay invoice within 7 days may result in a cumulative weekly late fee of $25. *Not to be confused with the storage fees noted below.

~All materials, travel fees, and deposits are non-refundable.

~ Check is our preferred method of payment. They can be made out to “HHH” and mailed to 29 Green St. Gorham, ME 04038. 

~ We do accept credit cards– They can be paid directly through the invoice that we email you.

Storage for completed projects

~ We will notify/invoice you upon completion of your project. We kindly ask that you pay the invoice promptly and pick up within 1 week of notification.

~ Any projects not picked up within 7 days of notification of completion are subject to a $25 storage fee.*

*storage fee may vary depending on size of project. 

*Not to be confused with the “late fee” pertaining to payment of invoice.

Warrantees

~We have a no return/no refund policy. If reasonable alterations are needed, we honor our labor in good faith for up to 6 months.*

~If you purchased your fabric through us, it is warranted through the fabric manufacturer. Please email us to inquire about your fabric warranty.

*We are not responsible for any issues that may arise after or as a result of machine washing or dry cleaning your product. 

*We are not responsible for any issues that may arise as a result of COM (customers own material) choice.