As we step in and out for fittings and deliveries, our shop hours are by appointment only, please call or email to schedule a visit.

5.5% sales tax and any shipping fees for fabric are in addition to the price per yard cost.

No, fabric and foam are additional/separate costs to labor.

Yes, we have a minimum labor charge of $250. This does not include the cost of materials.

All projects are allotted 1 hour of complementary admin time. If admin time exceeds 1 hour, an administration fee will be billed at $60/hour in 15 min increments.

Estimates based on the piece’s existing design. Changes to style, repairs, add-ons (i.e pillow inserts, cushion cores, arm covers, embellishments)  are all subject to additional charges. Please communicate these needs as soon as possible so we can estimate accordingly.

Although we strongly prefer you purchase your fabric through us. We will consider working with COM (clients own material) on a conditional basis:

If you choose to purchase your fabric elsewhere…

1. We cannot take responsibility for any issues that arise as a result of the fabric i.e too thick, too thin, marks, stains, abrasions etc. 
2. We reserve the right to charge a COM (customers own fabric) fee or labor mark up depending on fabric choice and its level of difficulty.
3. Labor is subject to 6% service tax.
4. Certain fabrics may not be suitable for your project or our sewing machines.

We will notify/invoice you upon completion of your project. We kindly ask that you pay the invoice promptly and pick up within 1 week of notification.

Any projects not picked up within 7 days of notification of completion are subject to a $25 storage fee*.

*Storage fee may vary depending on size of project. 

*Not to be confused with the “late fee” pertaining to payment of invoice.

Estimates are valid for 60 days. If you have not paid a deposit to initiate the project within 60 days, it may be subject to updates.

All projects are different but as a general rule of thumb we ask for the cost of fabric upon decision. If any wash fees or additional materials such as foam or inserts are needed, we ask for this cost upfront too. Then, when fabric is in, we will contact you to schedule a fitting or drop off. We ask for a 50% deposit and any travel fees upon scheduling this appointment. The remaining balance is due on or before pick up or delivery.

We kindly ask that you pay promptly upon notification of completion. Failure to pay invoice within 7 days may result in a cumulative weekly late fee of $25.

All materials, travel fees, and deposits are non-refundable.

*Not to be confused with the storage fees noted below.

Check is our preferred method of payment. They can be made out to “HHH” and mailed to 29 Green St. Gorham, ME 04038. 

We do accept credit cards! They can be paid directly through the invoice that we email you.

For estimate purposes, we ask for a picture and rough measurements. Only once you’re comfortable with the estimate will we consider if a site visit is necessary. (Usually for a slipcover fitting or complex bench measurement.) Most upholstery projects are handled in our shop and transportation is the clients responsibility. On site fittings, measurements and deliveries are subject to travel fees based on distance and time spent. These will be estimated but are subject to change.

We have a no return/no refund policy. If reasonable alterations are needed, we honor our labor in good faith for up to 6 months*.

If you purchased your fabric through us, it is warranted through the fabric manufacturer. Please email us to inquire about your fabric warranty.

*We are not responsible for any issues that may arise after or as a result of machine washing or dry cleaning your product. 

*We are not responsible for any issues that may arise as a result of COM (customers own material) choice.